Last updated: August 24, 2026

1. Shipping Cost

Shipping is free for all orders, regardless of the order value or the selected payment method. There is no minimum order value, and we do not charge any additional shipping, handling, or packaging fees.

2. Delivery Time

Orders are delivered within 24–48 hours (business days) from order confirmation.

Orders placed on weekends or public holidays are processed on the first following business day.

In exceptional circumstances (severe weather conditions, periods of high order volume), delivery times may be extended. In such cases, we will notify you by email.

3. How Delivery Is Made

Orders are delivered by express courier companies to the address provided when placing the order. Once your parcel has been shipped, you will receive a confirmation email, and the shipment tracking details (tracking number) will be provided as soon as they become available.

The courier may contact you by phone to confirm delivery, so please provide a valid phone number.

4. Delivery Area

We currently deliver exclusively within Ireland, to all urban and rural locations.

5. Receiving Your Parcel

Upon receiving your parcel, please check the integrity of the packaging in the courier’s presence. If you notice any visible damage (damaged, opened, or wet parcel), report it to the courier and contact us at [email protected] as soon as possible, preferably including photographs of the parcel.

The risk of loss or damage to the products transfers to you when you take physical possession of the parcel.

6. Unsuccessful Delivery

If you are not available at the delivery address, the courier will contact you by phone to reschedule delivery in accordance with their procedures.

If delivery cannot be completed and the parcel is returned to us, we will contact you to arrange reshipment of the order or, upon request, cancellation and reimbursement of any amounts paid.

7. Contact

For any questions regarding the delivery of your order:

Email: [email protected]