Privacy Policy

This Privacy Policy describes how SPRISE SRL collects, uses, and protects the personal data of users of the website www.sprise.ro. By using the website, you agree to the practices described below.


1. Operator Identification Data

The data operator is SPRISE SRL, with its registered office in Bucharest, Sector 6, Uverturii Boulevard, No. 102A, registered with the Trade Register under no. J2020017479400, having CUI 43464314.


2. Categories of Data Collected

SPRISE SRL may collect the following personal data:

  • Identification data: first name, last name, billing and delivery address.
  • Contact data: phone, email.
  • Order data: purchased products, payment methods, order history.
  • Technical data: IP address, browser type, website browsing information (via cookies).


3. Purpose of Data Processing

Data is processed for:

  • processing and delivering orders;
  • issuing tax documents;
  • communicating with the customer regarding orders and returns;
  • complying with legal and accounting obligations;
  • analyzing and improving website functionality.


4. Legal Basis for Processing

Data processing takes place based on:

  • the execution of the distance contract;
  • legal obligations (invoicing, accounting);
  • explicit consent (newsletter, non-essential cookies);
  • the legitimate interest of SPRISE SRL (fraud prevention, website security).


5. Storage and Data Retention Period

  • Order data is retained in accordance with tax legislation, for 10 years.
  • Client account data is retained until the account is deleted.
  • Data collected through cookies is retained for the duration specified in the "Cookie Policy" section.


6. Disclosure of Data to Third Parties

Data may be transmitted to:

  • courier companies (DPD), for delivery;
  • payment processors (Shopify payments);
  • public authorities, as required by law.

SPRISE SRL does not sell or transfer personal data to third parties for commercial purposes.


7. User Rights

According to GDPR, you have the following rights:

  • access to your data;
  • rectification of inaccurate data;
  • erasure of data ("right to be forgotten");
  • restriction of processing;
  • data portability;
  • objection to processing.

Requests can be sent to comenzi@sprise.ro


8. Data Security

SPRISE SRL implements technical and organizational measures to protect data against unauthorized access, loss, or alteration.


9. Data Transfer

Data may be stored or processed on servers located outside the European Union, particularly through the service providers used (e.g., Shopify platform). In these cases, the transfer is carried out in accordance with GDPR provisions, based on standard contractual clauses approved by the European Commission or other applicable legal mechanisms.


10. Cookie Policy

The website www.sprise.ro uses cookies for optimal operation and to improve the browsing experience.

What are cookies?
Cookies are small files saved in the user's browser, which allow the device to be recognized and anonymous information about website usage to be collected.

Types of cookies used:

  • Essential cookies – necessary for the website to function (e.g., maintaining the shopping cart).
  • Performance and analytics cookies – help us understand how visitors use the website and improve our services.
  • Marketing cookies – may be used to display personalized offers and content, only with the user's consent.

Managing cookies:
The user can control or disable cookies from the browser settings. Disabling certain cookies may affect the website's functionality.


11. Policy Changes

SPRISE SRL reserves the right to modify this Policy whenever necessary. The updated version will be available on the website, indicating the date of the last update.